FAQ
Questions owners ask us.
What we do, how it works, and what we can and can't promise. Ask anything else on your strategy call.
Common questions
- We're an AI-powered digital growth and automation agency. We connect your website, digital marketing, AI-powered customer engagement and automated follow-ups, run by one team. You can start with one service and add more when it makes sense.
- Most websites go live in 5 days. The exact date depends on how quickly we get your photos and approvals, and you get it on your strategy call.
- Your logo if you have one, photos of your work, and 30 minutes to talk through your services. We write the copy with you and handle everything else.
- Every website includes basic SEO: fast load times, proper structure, and your Google Business Profile set up properly. That helps Google understand your business, but no one can promise rankings. Ongoing SEO, AEO and GEO are separate services.
- No. The website stands on its own. Every site comes with a 30-day AI Front Office trial, and the level-up options are there if and when you want them.
- No. Your website build is a one-time price. Hosting and updates are covered by the optional monthly care plan. Monthly level-up plans have a 6-month minimum, then go month to month. The Complete Growth System is a 12-month agreement with your website included.
- Yes. Basic SEO is included with every website. Ongoing SEO, AEO and GEO are separate services that can cover technical SEO and schema, additional service and service-area pages, Google Business Profile optimization, and clear answers to common customer questions. Scope and pricing are confirmed on your consultation.
- Yes. Boosted posts are part of our Social Growth plan, and boosted posts plus paid campaigns are part of Social Full-Service. Your advertising budget is separate from our management fee, and budget and campaign scope are confirmed on your consultation.
- No. Search engines, AI assistants and ad platforms make their own decisions, and results depend on your market and offer. We'll tell you what we're doing and report on it in plain English.
- It sounds natural and says it's your virtual assistant. You choose how it introduces itself, and it can transfer to you anytime.
- We handle data with care, follow Canadian privacy law (PIPEDA), and only send marketing messages with consent (CASL). See our Privacy Policy.
- Yes. We work with businesses across Canada and the USA. Prices are listed and billed in CAD.
Ready to connect your growth?
Book a free 30-minute strategy call. We'll look at what you have now and suggest a sensible next step. No pressure.